Skip to main content

The Construction Industry’s Premier Partner for

New Home Demonstration, Handover And Post Handover Support Services

Empowering Housebuilders And Developers To Make Dreams Come True

From property inspections to new home demonstrations and handovers, our services support you during the most critical part of the customer journey; the point when the dreams you’ve created in your homebuyer’s mind must come true.

Our homeowner instructional videos, manuals, guides, and customer service training, extend this support into the post-move-in phase, ensuring that your customers dreams continue to be realised.

With our unique combination of services, Elevana empowers you to deliver an outstanding customer experience and high levels of customer satisfaction.

Our Services

  • New Home Demonstration & Handover Training

    Industry leading hands-on New Home Demonstration & Handover Training, designed to enhance skills and boost overall confidence. Delivered by a team that has trained over 33,000 delegates in the art and science of home demonstrations to effectively transfer the information to customers moving into their new homes.
  • Outsourced New Home Demonstrations & Handovers

    Want us to do it on your behalf? Face-to-face on-site new home demonstrations and handovers, conducted by our experienced team of Elite Demonstrators, and backed by an 8-week 'Full Knowledge Guarantee.'
  • Augmented Reality New Home Demonstrations

    Discover the future of home demonstrations with Elevana's Augmented Reality technology. Help your customers get to grips with their new homes using our remote team of specialist demonstrators.
  • Instructional & Interactive Videos

    Give your homeowners and customer care teams access to a comprehensive online library of new home instructional and interactive videos, designed to answer questions and maintain exceptional levels of customer satisfaction once they have moved into their property.
  • Homeowner Manuals & User Guides

    Make settling into a new home stress-free with Elevana's comprehensive homeowner manuals and user guides. Designed to address common issues and questions, our tailored materials empower customers to manage their homes confidently.
  • Dealing With Difficult Customer Situations Training

    Equip your team to handle challenging situations with confidence. Elevana's ‘Dealing with Difficult Customer Situations’ training, provides essential skills and strategies for navigating difficult customer conversations and complaints.

    Some Of The Companies That Put Their Trust In Us

    Don’t just take our word for it.

    Here’s What Our Clients Say

    "We've been working with the Elite Demonstrator team for over 5 years now and I would certainly recommend them.

    We didn't have the resource to ensure all customers had the same level of service and expertise. By them delivering a consistent, detailed demonstration many of the questions customers ask after moving in have already been covered during the demonstration. "


    "We would absolutely recommend using Elevana for the creation of videos and look forward to commissioning more in the near future."

    Bellway Homes Group

    "From the initial setup to ongoing support, the Elevana team demonstrated seamless communication and assistance.

    My experience with Elevana was exceptional, I will be using them again and without hesitation, would recommend Elevana to others."

    Prospect Homes
    Let's Talk

    Ready To Enhance Your Customer Experiences?

    Learn more about how Elevana can transform your new home buyer journey.