Barratt Homes & David Wilson Homes, Exeter

Elevana came highly recommended to us by our other divisions
We approached them because you came highly recommended by our other divisions and by our senior construction manager who had been on one of your courses.

The training was interactive, warm, relaxed and focussed on us
What I liked most, right from the start, was that Sam wanted this to be an interactive training course. Her approach was very warm and welcoming, and she created a very relaxed atmosphere. It wasn’t about her. It was about what we wanted to get out of the day.

Really good product knowledge and training skills
Sam had a really good knowledge of our products and a clear idea of what she had come here to do. She knew what she wanted to achieve, and she achieved it. The planning and preparation she had done beforehand was second to none.

Everyone was buzzing and excited when they left
Sam didn’t rush and kept it simple, using layman’s terms that our customers would understand. At the same time, she put the ‘Wow’ factor back into the process for the site staff. Everyone was buzzing and excited when they left. The training handouts she gave us to take away were very popular and are proving extremely useful.

I would highly recommend Elevana and especially your trainer, Sam O’Neill
She was so professional, confident and pleasant, and she sang out of our hymn book. She was an excellent listener and paid attention to what the site agents said. She wasn’t afraid to correct their approach where necessary and was able to answer their objections effectively.

Barratt Homes & David Wilson Homes, Exeter