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Home Demonstration & Handover Training

CALA Homes (East) Ltd

“We wanted a consistent approach for our demonstrations because some of our teams were doing one thing and some another”

Elevana (formerly In-house Training) deals with so many developers, they were the right people to approach
We now have a consistent structure and are able to control the demonstrations without the customer wandering off. We can get their attention right at the beginning and talk about key things such as shrinkage and drying out.

Our staff are confident and proud of the product they are demonstrating
Some of our site and sales teams have been in the industry over 30 years and still learnt new things and better ways of giving information to the customer so that they would understand it. It’s also boosted their confidence levels when interacting with customers and made them feel prouder of the product they are demonstrating. Customers are now amazed at the amount of detail we go into during the demonstration and love it.

Customers say it’s informative and our scores have increased
Our scores for demonstrations have increased steadily over the last few years as a result of the training and using a consistent approach. Customers say it’s informative. They know how to operate things in their new home.

I’d definitely recommend this training
It’s been a major plus for us.

CALA Homes (East) Ltd

T: 01793​ 277288
E: This email address is being protected from spambots. You need JavaScript enabled to view it.

Elevana Ltd
Bowman House,
Whitehill Lane,
Royal Wootton Bassett, Wiltshire,
SN4 7DB, UK

Company No: 03705292
Website design & development by Beyond Your Brand
T: 01793​ 277288
E: This email address is being protected from spambots. You need JavaScript enabled to view it.
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