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Home Demonstration & Handover Training

Stewart Milne Homes North

“There’s little value in stuffy classroom-based training where you’re lectured by someone who doesn’t understand the dynamics or the reality of the site and sales roles”

It is immediately obvious that Cary clearly understands all the different aspects and pressures and is able to relate very well to people at all levels, whether it be a Site Manager, Sales Manager, Sales Consultant or at Director level. Cary talked openly and honestly about all aspects of the demonstration and handover, especially the importance of honesty and gave great advice on how to deal with all possible circumstances.

Everyone took something away from the course
Even those who thought they wouldn’t learn anything new, found that by bringing everything they already knew together in the right frame of reference, and having a trainer who can really identify with the customers’ feelings, it made all the difference. That’s what the course was really all about.

We’ve had some wonderful comments from customers since the training
We’ve benefitted hugely from demonstration training in the past, and we see that coming back very strongly through the verbatim feedback from our customers, so we wanted to take things to the next level and make our handovers as consistent and as special as possible too. The training has helped our Sales Consultants feel more comfortable and confident in what they’re doing, and you can almost see them walking an inch taller now, as they carry out the demonstrations and handovers. And we’ve had some wonderful comments from customers since the training. To hear them saying that not only is the quality of the product fantastic, but they’ve had a fantastic service too, and then going on to name individual members of staff is great.

Extremely impressed by the honesty, openness and professionalism
The demonstation training is hugely beneficial because it’s relevant, well delivered, and is clearly well researched and thought through.

Stewart Milne Homes North

T: 01793​ 277288
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Elevana Ltd
Bowman House,
Whitehill Lane,
Royal Wootton Bassett, Wiltshire,
SN4 7DB, UK

Company No: 03705292
Website design & development by Beyond Your Brand
T: 01793​ 277288
E: This email address is being protected from spambots. You need JavaScript enabled to view it.
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