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“How To Control Your Elephant” Training

Customer Experience Team Leader, Mount Anvil

“It's 100% working”

This course is very, very good.

The Helping Hand device presented during the course is my go-to before I call or email a customer.   It helps me to Stop, Think and Take a big breath before I answer. 

It's not just me, everyone in the team is a lot more confident when dealing with emotional customers.

I would particularly recommend this course to anyone who has to send emails. It works!

Customer Experience Team Leader, Mount Anvil

T: 01793​ 277288
E: This email address is being protected from spambots. You need JavaScript enabled to view it.

Elevana Ltd
Bowman House,
Whitehill Lane,
Royal Wootton Bassett, Wiltshire,
SN4 7DB, UK

Company No: 03705292
Website design & development by Beyond Your Brand
T: 01793​ 277288
E: This email address is being protected from spambots. You need JavaScript enabled to view it.
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