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“How To Control Your Elephant” Training

Customer Service Co-ordinator, Taylor Wimpey East London

“I enjoyed the whole course. I didn't think there was anything that could be done better.”

It grabbed everybody's attention and kept us all alert.

I would say it's one of the best courses we have attended.

The Helping Hand is a very good tool. We've certainly used it a lot in our office.

I often refer to it when I’m writing something or I'm on the phone, to reinforce what I'm saying and how I'm saying it. It's definitely effective because you're making sure that you’re not reacting straightaway; you're actually thinking before you respond, and you get a different and more positive reaction from the customer.

I'd recommend this course because it helped for me and other team members to review the way we do things to gain better results.

Customer Service Co-ordinator, Taylor Wimpey East London

T: 01793​ 277288
E: This email address is being protected from spambots. You need JavaScript enabled to view it.

Elevana Ltd
Bowman House,
Whitehill Lane,
Royal Wootton Bassett, Wiltshire,
SN4 7DB, UK

Company No: 03705292
Website design & development by Beyond Your Brand
T: 01793​ 277288
E: This email address is being protected from spambots. You need JavaScript enabled to view it.
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