“Extremely Helpful and Enlightening, so many things you don't realise.”
You tend to get stuck with all the Bad Habits you have developed over the years without realising it.
The Course is full of Helpful guides and tips to help improve your Skills. They were all very useful, and make you aware of where and how to improve.
“It was a very enjoyable course, the trainer was great to listen to, I felt engaged at all times and didn't ever feel bored . This was a great course to participate in and I will definitely be using what I have learned from it on a daily basis.”
“I found the course very informative and interesting, it certainly makes you think about the way we deal with our customers on the telephone, in person or over email. The helping hand is a very useful tool.”
“I enjoyed the course and think it was pitched just right for our team's needs.”