Turning your customers into happy homebuyers.

We are the household name for clients in the housebuilding business.

Providing and supporting clients with handovers, demonstrations, customer service training and instructional videos.

Turning your customers
into happy homebuyers.

We are the household name for clients in the housebuilding business.

Providing and supporting clients with handovers, demonstrations, customer service training and instructional videos.

Our Services

Elevana Elite Demonstrators

Imagine a situation where every one of your homebuyers receives a fully-managed, fully-loaded and professionally delivered home demonstration or handover backed by an 8 week “Full Knowledge Guarantee” – that’s Elite Demonstrators

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Elevana AV

As ‘demonstrators who do videos’, we can get stuck straight in with creating instructional videos for your homebuyers. You don’t have to write scripts, hire presenters or anything that you’d usually associate with hiring an AV team. Happy customers, happy you.

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Home Demonstration & Handover Training

This CPD accredited training is the industry’s go-to hands-on course. We’ll sharpen your presentation style, prep you to answer any difficult questions that may get thrown your way, and give you the confidence to do a great job. Your customers will be delighted!

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How to control your elephant training

Homebuyers can bring a trunkload of emotions with them, especially when things go wrong. And sometimes they do! In this CPD Accredited course, we’ll teach you everything you need to help you control your own emotions and say the right things, at the right time – every time!

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Our goal is to help home builders, developers and housing associations deliver better and more consistent customer experiences.

What our clients think about Elevana Elite Demonstrators

"We've been working with the Elite Demonstrator team for over 5 years now and I would certainly recommend them
We didn't have the resource to ensure all customers had the same level of service and expertise. By them delivering a consistent, detailed demonstration many of the questions customers ask after moving in have already been covered during the demonstration."

Customer Services Manager, Development – Europe, Lendlease
What our clients think about Elevana AV

"We would recommend using Elevana
We would absolutely recommend using Elevana for the creation of videos and look forward to commissioning more in the near future."

Group Head of Customer Care, Bellway Homes Group
What our clients think about Home Demonstrations & Handover Training

"We have seen our customer satisfaction scores rocket to 100% as a result of the training
We were shown what a home demonstration should be and how to structure it. We were given lots of tips and support. We are now consistent in our approach and the teams feel confident and comfortable."

Head of Customer Experience, Gentoo Homes
What our clients think about How to control your elephant

"I would say it's one of the best courses we have attended
It grabbed everyone's attention and kept us all alert. It's definitely effective because you're making sure that you're not reacting straightaway; you're actually thinking before you respond, and you get a different and more positive reaction from the customer."

Customer Service co-ordinator, Taylor Wimpey East London