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Outsourced New Home Demonstrations & Handovers

Introducing Elevana’s Elite Demonstrator Team, Your Partners For New Home Demonstrations And Handovers


At Elevana, we are your go-to partner for flawless new home demonstrations and handovers, where meticulous planning and unrivalled expertise ensure a seamless and unforgettable experience every time.

Our specialist team of Elite Demonstrators deliver flawless new home demonstrations and handovers tailored precisely to your unique requirements.

With years of hands-on experience and an in-depth understanding of the construction industry, our Elite Demonstrators effortlessly shoulder the responsibility, relieving your site and sales teams of this time-consuming duty. This allows your teams to concentrate on their core responsibilities, confident that every aspect of the demonstration and handover is in expert hands at this critical stage in your homebuyers journey.

Tailored Services To Meet Both Yours, And Your Customers, Needs


We understand the importance of flexibility in scheduling and expertise to accommodate the diverse needs of your customers. Whether it's a weekend, a holiday, or an evening, we are ready to conduct demonstrations at times that suit your customers best.

Our unwavering commitment to delivering consistent service ensures that regardless of the size or timing of your project, the standards remain impeccably high, every step of the way.

Elevana’s Comprehensive New Home Demonstration And Handover Service Can Deliver Any Or All Of The Following


  • Pre-demonstration and pre-handover inspections: Meticulously inspecting properties to ensure every detail aligns with your buyer's expectations.

  • Liaison and appointment setting: Providing a seamless service from start to finish and relieving you of time-consuming tasks.
  • Flexible scheduling: Arranging appointments on days and times to suit your customers.
  • Customer meet and greet: Customers welcomed on arrival by a professional demonstrator.
  • Demonstrations and handovers: Delivered to the highest professional standards, each and every time.
  • Feedback to site teams: Addressing any concerns raised by customers that require attention.

How It Works

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Site Recce

We undertake a thorough site recce to understand your products, policies, procedures, and how customers report issues.
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Appointment Management

Elevana will handle all communications regarding demonstrations, including scheduling, rescheduling, cancellations, and SMS reminders.
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Bespoke Home Demo Form

We create a bespoke, branded home demo form for each site we work on. Your team receive a PDF version of the form and any photos taken during the demonstration.
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2 Hour Appointment

Our specialists deliver a comprehensive home demonstration, ensuring complete accuracy and consistency.
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Free Additional Demonstrations

Customers can request additional demonstrations free of charge for up to 8 weeks after legal completion, guaranteeing their comfort with their new home.

Our Unique Full Knowledge Guarantee Ensures Continued Customer Confidence


At Elevana, we prioritise customer satisfaction above all else. That's why we offer a unique Full Knowledge Guarantee, ensuring that your homeowners feel confident and informed about their new home purchase.

We understand that the new home demonstration can be overwhelming, especially for excited homebuyers eager to explore their new space. With our Full Knowledge Guarantee, you can rest easy knowing that they can request a re-demonstration of any item in their new home within the first eight weeks after completion.

Whether it's clarifying a feature overlooked during the initial demonstration or addressing questions that arise post-settlement, our dedicated team is always at hand to provide clarity and support, allowing your buyers to fully enjoy their new home with confidence.

Why Choose Elevana?

In-depth expertise

Elevana boasts unparalleled expertise in the industry, having successfully conducted over 8,000 new home demonstrations and handovers in the past five years alone. Additionally, we've trained over 36,000 individuals in the art of demonstrating and handing over new homes. This unmatched level of experience enables us to deliver the highest quality service with unwavering consistency.

Tailored Solutions

At Elevana, we understand that every property and customer is unique. That's why our demonstrations and handovers are anything but one-size-fits-all. Our adaptable approach take into account unique factors such as your policies and procedures, property specifications and layouts, and customer type (private buyer, investor, or agent).

Comprehensive Range of Services

From pre-home demonstration to post-handover support, Elevana offers a comprehensive range of services to cover every aspect of the new home demonstration and handover process. Whether you need assistance with pre-demonstration inspections, training your team, or providing post-handover customer support, Elevana has you covered.
Testimonials

Elite Demonstrators

"We've been working with the Elite Demonstrator team for over 5 years now and I would certainly recommend them

We didn't have the resource to ensure all customers had the same level of service and expertise. By them delivering a consistent, detailed demonstration many of the questions customers ask after moving in have already been covered during the demonstration."

Lendlease

"It was almost as if Elite Demonstrators’ representatives were, in fact, Metis Homes employees; it was seamless"

Metis Homes

"Our Stratford site was significant with 160 private units; unusually, we didn’t have a staffed sales office on site, so Elite Demonstrators was the solution for all of the demonstrations and handovers"

Weston Homes

    Lead Contact

    Alex Pitcher

    Alex Pitcher

    Business Operations Manager

    “Learn More About The Benefits Of Outsourcing Your Home Demonstrations And Handover To A Dedicated Team”

    Contact us today to schedule a consultation or request for more information about how Elevana’s Elite Demonstrator team can transform your customer experience.