Case Studies

The Lendlease Story
Outsourced New Home Demonstrations & Handovers
From Training to Elite: How We Revolutionized LendLease’s Home Demonstrations

Far East Consortium
New Home Demonstration & Handover Training
How FEC partnered with Elevana to bring clarity, confidence, and consistency to their growing customer care team

Vistry Thames Valley
Dealing With Difficult Customer Situations Training
It’s a very good course. It really makes you think about your vocabulary and your own behaviours. It’s certainly made our team feel more confident when dealing with difficult customer situations.

Lagan Homes
Customised Customer Service Training Programme
The feedback from the course was just fantastic – everyone really enjoyed your enthusiasm and how clear you made the objective of the course.

London Square
New Home Demonstration & Handover Training
“We wanted consistency and reduce calls into customer care”

Bancon Homes
Augmented Reality New Home Demonstrations
“The Augmented Reality system is excellent and Elevana delivers consistent demonstrations”

Stewart Milne Homes North
Augmented Reality New Home Demonstrations
“Augmented Reality was the right choice for us”

Metis Homes
Outsourced New Home Demonstrations & Handovers
“It was almost as if Elite Demonstrators’ representatives were, in fact, Metis Homes employees; it was seamless”