Skip to main content

TIP: Best way to demonstrate a new home and its products


Written by Cary Davey.
showing home

A simple short mnemonic to help – EDIP.

What does it represent? ExplainDemonstrateImitatePerform. You can’t use EDIP on everything, but where you can – do. It helps customers take on-board so much more information and retain it.

Explain – tell the customers what you are going to talk about
Demonstrate – literally demonstrate it to the customers
Imitate – get the customers to demonstrate it back to you, and ….
Perform – repeat if they didn’t take it all in but before going on to something else, ask if they have questions

Get in touch

Explore Elevana’s services.


Explore how Elevana’s expert-led demonstrations and handovers, in-depth training courses, instructional videos, and homeowner manuals can elevate your customer experience, minimise post-sale queries, and strengthen your brand reputation.

Download our latest brochure to discover how we can support your team.