Salix Homes
“When we needed quality video guides, we turned to Elevana based on a recommendation from the developers, Muse. With tight time scales, it made sense to go with a trusted recommendation. From the outset, the process was smooth and efficient, exactly what we needed.”
“The videos produced by Elevana not only met but exceeded our expectations. The best part was the minimal input required from our side. We gave Shaun, the videographer, access to the site and manufacturers' guides, and he took care of everything. Our interactions with Shaun were always positive and responsive, ensuring a smooth process from start to finish.
One of the standout benefits of Elevana's service is the reduction in customer queries. The "how to video guides" are incredibly effective at helping our customers find the information they need on their own, which saves our staff from having to visit the site as often. Additionally, many customers find it easier to follow a video than read through a thick manual, which enhances their overall experience. The videos are also a fantastic resource for our staff, helping them learn about the appliances and provide better customer support.
Overall, our experience with Elevana has been extremely positive. I recommend Elevana to other housing developers looking for high-quality, time-saving video content.”
Karen McLean - Senior Development Project Officer – Salix Homes