Let us give your teams the confidence to deliver both good and bad news
The NHQC will raise standards, but even so, things will sometimes go wrong, and at such times, homebuyers can quickly become very angry. Our “How to control your elephant” training with its trademark “Helping Hand” will help your front-line teams deliver bad news calmly and empathically.
Elevana Ltd is thrilled to be recognised as an Accredited New Homes Quality Board Supplier
The New Homes Quality Code (NHQC) emphasises the need to provide clear and concise information to new home buyers and give them the opportunity to receive both a comprehensive home demonstration and an independent inspection of their new home.