Seddon Homes - Kate Bigley
"I chose Elevana because I had used them with a previous company, and it was a game-changer for me as a novice in home demonstrations. Elevana helped me understand the structure and processes involved in conducting a successful demonstration, so I wanted to bring that same knowledge and expertise to my team.
The Home Demonstration Training exceeded our expectations. The fantastic trainer provided a calm, natural learning environment, involved everyone and covered everything we needed to know.
The best thing about the training was the walkthrough. The hands-on approach ensured that everyone, regardless of experience level, gained confidence, structure, and knowledge. The team now better understands the customer's needs and is equipped to provide more personalised care.
The training also offered valuable insights into the NHQC (National Home Quality Certification), which will be helpful when we sign up for the scheme.
I would definitely recommend Elevana to others because of the positive experiences I've had. Despite being a nationwide company, Elevana has always been there for us, ready to answer questions and provide support. Keep up the great work!"
- Kate Bigley, Head of Customer Care, Seddon Homes